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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Leah Killion

Leah Killion

October 1, 2024

5  out of  5
rating by Leah Killion
"Lauren was so patient and helpful! Highly recommend!"
We responded:
"Thank you so much for the kind words, Leah! It's wonderful to hear that Lauren was able to provide such patient and helpful service."
Profile photo of Don Smith

Don Smith

October 1, 2024

5  out of  5
rating by Don Smith
"Lauren Crowder is our agent and she is very professional and wonderful to deal with"
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Lauren has been professional and wonderful to deal with. We appreciate your feedback and look forward to continuing to serve you!"
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Latonya Jordan

October 1, 2024

5  out of  5
rating by Latonya Jordan
"Lauren is the absolute best!!!!!"
We responded:
"Lauren is truly amazing! It's wonderful to hear that you had such a positive experience. Your feedback means a lot to us!"
Profile photo of Leah Jennings

Leah Jennings

September 30, 2024

5  out of  5
rating by Leah Jennings
"Lauren was very helpful today she answered all my questions and even made my insurance a little cheaper and was able to to help with renters insurance. I glad to know that there are people like Lauren was very respectful and patient with me. State farm is the place to be with."
We responded:
"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."
Profile photo of Naimah B

Naimah B

September 30, 2024

5  out of  5
rating by Naimah B
"I called to swap out vehicles on my insurance policy and Lauren made the process easy and simple and cost effective. I highly recommend her for your insurance needs. Thanks Lauren!"
We responded:
"Thank you for sharing your experience, Naimah! It's fantastic to hear that Lauren made the process of swapping out vehicles on your insurance policy easy, simple, and cost-effective."
Profile photo of Veron Wright

Veron Wright

September 27, 2024

5  out of  5
rating by Veron Wright
"Lauren is fantastic! She was very patient with me, answered all my questions and concerns. I felt at ease and she treated me like family. Thank you Lauren."
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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lonewolf4u2

September 26, 2024

5  out of  5
rating by lonewolf4u2
"I have been with this company for 6 years and it has been nothing but wonderful they answer all of my questions and help me whenever I need. Molly is one of the agents that I have spoken to multiple times and everytime she has great customer service skills and can answer my questions and is very helpful I fully recommend this insurance branch I trust them very much Lauren is a wonderful agent very friendly very helpful I have also spoken with her multiple times has wonderful customer service and answers all of my questions and concerns. I trust this company very much I highly recommend this agency!!"
We responded:
"Thank you so much for your kind words and for being with us for six years! It's fantastic to hear that Molly and Lauren have provided you with excellent customer service and answered all your questions. Your trust and recommendation mean a lot to us. We're here to help whenever you need it!"
Profile photo of Renee Clinton

Renee Clinton

September 25, 2024

5  out of  5
rating by Renee Clinton
"The representative was very pleasant and helpful in resolving my problem. Overall I am pleased with my state farm agency and their staff."
We responded:
"Thank you so much for your kind words, Renee! It's wonderful to hear that the representative was able to assist you effectively. We're delighted that you're pleased with our agency and staff. Your satisfaction means a lot to us!"
Profile photo of Demetria Wood

Demetria Wood

September 25, 2024

5  out of  5
rating by Demetria Wood
"Molly was awesome. Great customer service and took the time to explain to me what i was getting! Made adding my car easy simple and hassle-free. I love you Molly and my State Farm Family."
We responded:
"Thank you for the great review. We strive to provide excellent customer service daily. "
Profile photo of David Belk

David Belk

September 23, 2024

5  out of  5
rating by David Belk
"I am leaving this Review for Lauren, she was very helpful and very determined to help get my situation handled. She did everything in her power to help me! She is very knowledgeable and considerate when it comes to service. I would 100% recommend Lauren to anyone!!"
We responded:
"Thank you so much for sharing your experience, David! It's fantastic to hear that Lauren was able to assist you effectively and with such determination. Your recommendation means a lot, and we're delighted that you found her service knowledgeable and considerate. We appreciate your feedback!"
Profile photo of Kathy Andersson

Kathy Andersson

September 23, 2024

5  out of  5
rating by Kathy Andersson
"Lauren was absolutely 💯 percent perfect customer service skills was highly appreciated. Also, telling me about different products that State Farm offers. Very informative. Thank you Lauren for your professionalism."
We responded:
"Thank you so much for your kind words, Kathy! It's wonderful to hear that Lauren provided you with excellent customer service and valuable information about our products."
Profile photo of Gary Armstrong

Gary Armstrong

September 18, 2024

5  out of  5
rating by Gary Armstrong
"Lauren was great!!"
We responded:
"Thank you so much for sharing your experience! Lauren always strives to provide excellent service, and it's fantastic to hear that she made a great impression on you. Your feedback is greatly appreciated!"
Profile photo of Kimberly Leone

Kimberly Leone

September 18, 2024

5  out of  5
rating by Kimberly Leone
"Lauren is very down to earth, easy to talk to! Has great customer service!"
We responded:
"Thank you so much for your kind words, Kimberly! It's wonderful to hear that Lauren's approachable nature and excellent customer service made a positive impression. Your feedback means a lot to us!"
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justin lyles

September 16, 2024

5  out of  5
rating by justin lyles
"Laurain was very helpful"
We responded:
"Thank you for sharing your positive experience with Laurain! It's fantastic to hear that you found the assistance helpful. We appreciate your feedback and look forward to continuing to serve your insurance needs!"
Profile photo of Maria Subies

Maria Subies

September 16, 2024

5  out of  5
rating by Maria Subies
"I spoke with Stephanie about transfering my policy to SC state, she was so nice and helpful! I would recomend to anyone State Farm: Rett Rutland around here!"
We responded:
"Thank you so much for sharing your experience, Maria! It's wonderful to hear that Stephanie was able to assist you with your policy transfer to SC. Your recommendation means a lot to us!"
Profile photo of Jordan Waters

Jordan Waters

September 16, 2024

5  out of  5
rating by Jordan Waters
"Lauren was great. She helped me find what I needed and made the process easy. Give her a call if you need help finding insurance."
We responded:
"Thank you so much for the fantastic review, Jordan! It's wonderful to hear that Lauren made the process easy and helped you find exactly what you needed. Your recommendation means a lot to us!"
Profile photo of T J

T J

September 13, 2024

5  out of  5
rating by T J
"I made the mistake of picking the first State Farm agent that popped up close to me. After having a terrible experience with that agent I texted Retts office for a change of agents and Stephanie reached out to me even though it was after 5PM. Stephanie is a lifesaver. She is responsive, thorough and knows the art of customer service well. If I owned my own business I would hire her in a heartbeat. Thanks Stephanie for making my life easier in this process. I really appreciate it."
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Stephanie was able to assist you promptly and effectively, even after hours. Her dedication to providing excellent customer service truly shines through. We're delighted that she could make the process easier for you. Your kind words mean a lot to us!"
Profile photo of Tamika V. Cureton

Tamika V. Cureton

September 10, 2024

5  out of  5
rating by Tamika V. Cureton
"I received a letter in the mail about a change to my policy. I just wanted to make sure that I understood it correctly and Molly answered all of my questions. She was so nice and patient with me. I really appreciate her help! Thank you so much, Molly!!!"
We responded:
"Thank you for sharing your experience, Tamika! It's wonderful to hear that Molly was able to assist you with your policy questions. We're so glad she could provide the help you needed. Your appreciation means a lot to us!"
Profile photo of Katherine Furco

Katherine Furco

September 10, 2024

5  out of  5
rating by Katherine Furco
"Lauren went above and beyond to help me get my insurance cost lowered and better coverages I was so grateful for her!"
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Lauren was able to help you lower your insurance costs and secure better coverage. Your gratitude means a lot to us, and we're delighted to have been able to assist you!"
Profile photo of Kaitlyn Vickers

Kaitlyn Vickers

September 5, 2024

5  out of  5
rating by Kaitlyn Vickers
"Got help from Lauren today getting my renters insurance all set. Super friendly and helpful! She made the process very quick and easy. Excited to have her on board with my agent moving forward!"
We responded:
"Thank you so much for sharing your experience, Kaitlyn! It's fantastic to hear that Lauren was able to assist you with your renters insurance so efficiently. We're excited to continue providing you with excellent service moving forward!"
Profile photo of Brad Lackey

Brad Lackey

September 4, 2024

5  out of  5
rating by Brad Lackey
"Stephanie our agent was great. We just had an accident where my wife was rearended which totaled our car. She has helped me every step of the way in getting everything taken care of other side. Would highly recommend talking to her and letting her help. Thanks. Brad Lackey"
We responded:
"Brad, Thank you for the great feedback. We are glad to be able to provide your with great Insurance and great rates. "
Profile photo of Julio lussardi

Julio lussardi

September 3, 2024

5  out of  5
rating by Julio lussardi
"Very knowledgeable and curtious"
We responded:
"Thank you so much for your kind words, Julio! It's fantastic to hear that you found the service knowledgeable and courteous. We truly appreciate your feedback and look forward to continuing to meet your insurance needs!"
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MrBartkowski

August 28, 2024

5  out of  5
rating by MrBartkowski
"Molly Gilbert was very friendly and professional. She did an excellent job and she was able to save me money. I highly recommend Molly Gilbert at State Farm."
We responded:
"Thank you for sharing your experience! It's fantastic to hear that Molly was both friendly and professional, and that she was able to save you money. Your high recommendation means a lot to us!"
Profile photo of Jorge Velazquez

Jorge Velazquez

August 28, 2024

5  out of  5
rating by Jorge Velazquez
"Great customer service. Fulfill expectations. Embraced the definition of efficiency. Cleared all my doubts and got the work done. 100% recommended."
We responded:
"Thank you so much for your kind words, Jorge! It's fantastic to hear that our customer service met your expectations and that we could clear all your doubts efficiently. Your recommendation means a lot to us!"
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SB

August 26, 2024

5  out of  5
rating by SB
"Excellent customer service! Stephanie was professional and cordial in answering my questions concerning our auto insurance."
We responded:
"Thank you for the great review, we strive to provide excellent customer service. "